Plan Your Trip

International Patients

Plan Your Trip :

We recognize that receiving medical treatment in a foreign country can be physically and emotionally draining, and we understand the stress it may cause. At Citizens Specialty Hospital, our International Patient Department provides you with a comfortable experience during your stay and ensures your safe return to your home country with improved health.


The aim of establishing the International Patient Department at Citizens Specialty Hospital is to offer comprehensive support to patients in organizing and coordinating their travel arrangements to our facility. Our commitment extends beyond delivering exceptional medical care and procedures; we strive to ensure your utmost comfort and peace of mind throughout your treatment journey with us.

To assist you in planning your visit to Citizens Speciality Hospital, please refer to the information provided below. Alternatively, if you would prefer personalized assistance from a representative, kindly utilize the contact form on the right-hand side to get in touch with our dedicated International Representative.


Learn About Citizens Specialty Hospital

On our website, we make every effort to provide you with comprehensive information regarding our procedures, specialties, doctors, and hospitals. If Citizens Specialty Hospital is among your potential choices for medical treatment, we encourage you to explore the range of technologies, competencies, services, and facilities that we offer. In case you have a specific interest in a specialty hospital but are uncertain about your decision, please feel free to reach out to one of our representatives who will be happy to assist you further in making an informed choice.

Choosing Your Doctor

Once you have chosen a particular specialty, feel free to engage in a discussion with one of our International Representatives or consult an online doctor. You can submit your inquiries along with relevant medical reports and history. At Citizens Speciality Hospital, we take pride in our extensive team of internationally qualified doctors and healthcare professionals who are dedicated to delivering the highest quality care and treatment for every patient. With over 30 medical specialties represented within our medical fraternity, we provide a user-friendly, Find a Doctor section on our website. This feature allows you to conveniently search and explore the profiles of each medical practitioner. If you wish to connect with a specific doctor through an online consultation, simply fill out the Book Appointment form available under their profile OR fill in your details on the Online Consultation form.

Our Offerings

  • International Lounge Facility
  • Usage of Latest Technologies
  • Patient Support Services
  • Language Interpretation Services
  • Assistance in Billing Procedures
  • Hotels & Lodging Arrangements
  • 24 Hours Response Time

Our goal is to address all inquiries within a timeframe of 24 hours. Kindly be aware that in certain cases, we may require additional information or clarification to provide the most precise and comprehensive response. Similarly, when discussing available treatment options with your doctor, they might request access to your medical records for better communication and guidance.

Organizing your travel plans

If you are traveling to Hyderabad, India for medical treatment for the first time, the following tips can be helpful in planning your trip. However, if you prefer guidance from a dedicated representative, feel free to contact an Citizens Speciality Hospital International Representative using the “Plan Your Treatment” form provided at the bottom of our International Patient page.

1. Consult with your current doctor or avail yourself of an online consultation with Citizens Speciality Hospital doctors to assess whether it is suitable for you to travel abroad considering your current health and medical condition.

2. Once you have made the decision to pursue treatment overseas, inform your local doctor about this decision so that they can continue providing follow-up care in your home country.

3. Gain a comprehensive understanding of the procedures involved, including managing expectations and understanding what can be achieved through the operation. Consult with your doctor about what to anticipate during recovery and whether any physical therapy will be necessary.

4. New patients must send a copy of their passport (including relevant staff) in order to receive a Visa invitation letter from our hospital. It is crucial that once patients receive this invitation letter, they promptly share their flight itineraries with our International Representatives.

5. Ensure that you bring along all important documents such as Visa documentation, immunization records, MRI scans, and other relevant medical documents (refer to our Required Documents section for a complete list).

6. Upon arrival at the airport, our hospital staff will arrange an airport pick-up service for you as well as aid in arranging accommodation at a hotel nearby.

We hope these guidelines assist you in planning your journey for medical treatment abroad at Citizens Specialty Hospital, Hyderabad, India. Should you require further assistance or have any inquiries throughout this process, do not hesitate to reach out via our contact form on the website.

Your Stay in Hyderabad, India

If you would like to stay in a hotel close to the hospital while undergoing treatment, our International Patient Division is available to help arrange suitable accommodations that align with your preferred budget. Prior to your travel period, please reach out to our International Representative for further information and assistance regarding room arrangements.

Arriving at Citizens Specialty Hospital

When you arrive at the hospital, kindly be aware that it is necessary to provide your passport at the registration counter in order to complete your patient registration. The hospital will retain a copy of your passport for record-keeping purposes, including the photo page and Visa details. It is important to note that this step is mandatory as per the directives issued by the Government of India.

For Online Consultation/Second Opinion :
Click Here
Medical Visa :

Foreign patients seeking information on Indian Visa requirements and regulations can refer to the official website of the Indian Immigration Bureau for detailed insights. Follow the link here to know more:

For a detailed description on your visa requirements, do not hesitate to reach out via our contact form on the website.The International Patient Services desk shall assist the patient/attendants to coordinate with the FRRO office and their visa related issues

International Insurance Partners :

The international desk shall coordinate with your Insurance Providers for securing the Pre-Authorization for your treatment. Some of the leading insurance providers are:

1. AAR

2. Jubliee Insurance

3. CIC

4. First Assurance

5. UAP Old Mutual

6. Cigna Insurance


8. Assemble


10. Alliance Health

11. Health International

12. Fidelity Life Insurance

13. Minerva

14. One Life, Zambia

International Patient Services Desk :
Dedicated Patient Service executive for planning your trip
  • Helping in arranging the medical Opinion from the doctor
  • Helping in arranging the online consultation
  • Providing the Treatment plan
  • Providing the Cost estimates
  • Issuing the visa invitation letter and assisting in securing the Medical Visa
  • Arranging your airport pick-up
  • Booking the guest house/hotel
  • Any other support that may be required by you
  • Coordinating with your Insurance Providers for getting the Pre-Authorizations
Dedicated Patient Service executive after your arrival & during treatment
  • Consultation with the doctor
  • Reconfirming the treatment plan and cost estimates
  • Day to day coordination at the hospital
  • Coordination with the guest house/hotel
  • Coordinating for the FOREX requirements
  • Assisting in international flight booking
  • Assisting in local sight-seeing, if needed
  • Coordinating with FRRO for visa related matters
  • Airport drop after the treatment
Dedicated Patient Service executive after your return
  • Assisting in follow-up with your doctor